Taken from the general booking conditions for Swiss Huts.
- Reservations made by telephone or email represent an engagement on your behalf.
By reserving, guests agree to abide by our booking conditions, cancellation policy and the rules of the Inn.
- In case of cancellation or changes in the number of guests present, you are requested to notify us by telephone (+41 (0)27 761 14 38), at the latest two days prior to your arrival. Should anything unexpected happen at the last minute, please don’t forget to let us know! This simple courtesy may allow another mountain lover to take advantage of your place instead of us holding it open in vain.
- If we are not informed of changes or cancellations as described above, the person in whose name the booking was made will be required to pay the full cost due. Remember, if your numbers change, a quick call is all it takes to avoid any problems of this sort!
- For group reservations, we require that numbers be confirmed at least 1 week before the arrival date. We must also be notified of any last minute changes in numbers or cancellations by telephone (+41 (0)27 761 14 38), by 5 p.m. at the latest on the day prior to your arrival.
- Duvets are provided for the beds in our dormitories. For hygienic reasons, please bring a sleeping bag liner. A duvet cover is a perfectly good substitute!
- All our rooms have a balcony on the lake side. Duvets and towels are provided and there is a basin in each one.
- Showers are available on each floor.
- The evening meal is served at 7 p.m. (single service). Breakfast is available until 8.45 a.m.
- Should you have any special dietary requirements (vegetarian, allergies…), please tell us when making your reservation.
- Picnic lunches may be ordered at a cost of 15 CHF.
- Dormitories and rooms are to be vacated by 9 a.m.
- Dogs must be kept on a leash and can only stay in private rooms, not dormitories.
- Cash payments (Swiss francs and Euros) are welcome, as are debit cards (Maestro and Postcard). It is also possible to pay by credit card (Visa and Mastercard).